Delivery is for free.
Specific delivery time slots every day are allocated for each neighborhood on a first-come first-serve basis. This way you will be able to select the most convenient slot where you will be home to receive the order.
The delivery will only be carried out using our branded and refrigerated trucks. This will guarantee keeping your purchased produce as fresh as possible.
Your order will come in sealed boxes and will only be opened at your presence for you to inspect and take delivery of your ordered items.
Your items were picked and packed to match your original order. By sealing the boxes, we reduce the chance to temper with the contents during the trip and reduce the chance for mixing or errors in delivery.
For compounds that require special entry permits: It’s the customer’s responsibility to obtain the necessary permits to enter these complexes for the driver and for the truck otherwise we will not be able to complete the delivery process.
In the cases where the customer lives in a multi-storey residential building, the presence of an elevator to deliver the order to the upper floors that exceed the ground floor is a must, to the contrary, or if the elevator is broken, we will apologize for the completion of the delivery process. Hence, it’s the responsibility of the customer to lift the order contents to the upper floors.
We currently deliver to the zones below, and we are expanding all the time:
- Al Hada, Laban, Al Rafiah
- Al Sharafiyyah and Al Fakhiriyah
- Al-Aqiq & Al-Faysaliah & At Traif Al-Aljadid
- Al-Jazeerah and Al-Rawabi and Al-Fayhaa
- Al-Khozama & Al-Diriyah
- Al-Maathar Al Shamali & An Nasiriyah
- Al-Malek Abdullah
- Al-Malek Fahed
- Al-Malek Faisal
- Al-Manar & Al Saada
- Al-Naseem Al Gharbi
- Al-Naseem Al Sharqi
- Al-Raed & Umm Al-Hamam Al-Gharbi
- Hittin & Al-Khaldiyah
- Irqah and Dhahrat Laban
Handling & Packaging
- For orders of value less than SAR 100, there will be a charge of SAR 10 for preparation and packaging. This charge is also applicapble on all delivery options including "Order and Pick Up" option.
- We only use Khodar & More specially designed & sealed boxes in order to ensure safety & hygiene of your order contents.