Privacy Policy

Introduction

The Privacy Policy explains the means by which we collect, store, use and protect your personal information, so reviewing this Privacy Policy is essential for you. By the term "personal information" we are referring to information about a specific person, which may be used to get to know this person.

By visiting the site directly or through another website, you clearly and explicitly agree to deal with your personal information in accordance with the terms of the privacy policy on our website.

We may amend the terms & conditions of our website privacy policy at any time, and at that time we will publish a revised version on the site. The revised version will be effective as soon as it is published on the site, therefore your continued use of the site after this publication constitutes an explicit and clear consent to continue dealing with your personal information in accordance with the modified privacy policy. Therefore, it is imperative that you review our website regularly, to follow any announcement of any amendments to the privacy policy.

Collecting your personal information

As part of your registration process on the site, you will be required to provide us with some personal information, such as your name, shipping address, e-mail address and/or phone number and other similar information, as well as some additional identifying information.
After registering on the site, you must not post any personal information (including any financial information) anywhere on the site other than the "My Account" section. Restricting the publication of your personal information in the “My Account” section of the site will protect you from any fraud or identity theft, and this may lead to your posting of any of your personal information anywhere on the site, other than "My Account" section, to the suspension of your use of the site.
We will collect financial transaction information based on your purchasing activities on the site, as this information is used only in connection with the financial transactions you make on the site, and not for any other reasons.
Please note that we may use the Internet Protocol (IP) address, which a unique number is assigned to a computer server or Internet service provider, to analyze user trends and improve site management.
We may also collect information about your computer, for example: the type of browser, browsing information, such as the pages you visit on the site, in addition to the times you visit the site.

We may pass your name and address on to a third party in order to deliver your order (for example, delivery agent). Also, you may be contacted on your phone number or personal E-mail to inform you of any update related to the status of your order or any announcement of our latest discounts and promotions.

Finally, we may collect additional information from you or about you in other ways that are not specifically described here, for example, we may collect information related to your interaction with the customer support team or store services through your response to a survey.

We may also collect opinions, reviews, and other comments related to your use of the website, in which case we collect personal information for statistical purposes, so that this information collected is anonymous.

Site use of your personal information

We only use your personal information to provide you services and assist the customer support team; To measure and improve our services to you; Prevent illegal activities, enforce user agreement with you, and receiving complaints; Collect fees; And to provide you with promotional emails, and to verify the information you provide to us with a third party, for example, we may share some of the personal information that you provide to us with banks or credit card authorization, processing and verification services.
Although we do our best to preserve your privacy, we may need to disclose your personal information to law enforcement agencies, government agencies or other third parties, as we are required to do so by court order or similar legal process; So that we are required to disclose your personal information to law enforcement; Here, disclosure of your information is in cooperation with an open law enforcement investigation, or we sincerely believe that our disclosure of your personal information is necessary to report suspected illegal activity, or to investigate any potential violation of a user agreement .

In the event that “Al-Jazera Markets” or any of its divisions, subsidiaries, or even any associated business assets are sold, your personal information may be disclosed to any potential buyer for the purposes of continued availability of the site or otherwise in connection with any such sale.

We may share your personal information with other companies in order to provide shared content and services to you, and to help uncover any unlawful acts and/or violations of our policies, and this contact information will be the personal information that you provide to us upon registration, therefore, this information must be always up to date.
We do not sell or rent any of your personal information to a third party in the normal course of doing business, as your personal information is not shared with a third party except in accordance with this privacy policy.
By registering on the site, you give us your explicit consent to receive promotional E-Mails about our services, and emails announcing changes to the site and its new features.
But if you find at any time, that you do not want to receive any such E-Mails, you can disable receiving these messages by clicking on the link below any of the emails, or by going to the “My Account” section on the site.
We also use the comments you put on the site for marketing purposes, so by placing these comments you expressly agree to our use of these comments for marketing purposes.

Your use of your personal information

In the event that personal or financial information is exchanged with each other's users, the website administration does not guarantee the confidentiality of your information while sharing it with other members, and the site’s management is not responsible for financial and personal data provided to the site’s members.

You can access and review your personal information in the "My Account" section of the site. If your personal information changes in any way or is displayed incorrectly on the site, you must update or correct your personal information (as needed) through the “My Account” section on the site, or alternatively, by contacting the customer support team. The "Customer Service" link at the top of each page at our site contains an email for customer support and phone details.

Please note that we will preserve your personal information during and after your use of the website as required in compliance with the law, and for technical objectives such as troubleshooting, for preventing fraud, and to assist in any legal investigations and taking any other actions otherwise permitted by law.

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Name, contact information, email address, delivery address, delivery location, mobile number, Internet Protocol (IP) address, device ID.
The App and Site use third-party services that may collect information used to identify you.
Link to privacy policy of third party service providers used by the app:

Cookies

We protect your privacy and use cookies only to provide you with a premium shopping experience. Therefore, you activate the cookies feature from the settings of your browser is necessary to be able to add a product to your shopping cart. And use the shopping cart functions to complete the order or follow up on the purchase without problems.

Website links to third parties

The site may contain links to other websites, but please be aware that we are not responsible for the privacy practices of other websites, and we encourage you to read the privacy statements for each website you visit if you intend to provide personal information to that site, as our privacy policy applies only to Your personal information that we collect on the site.

Google Analytics

This site uses “Google Analytics”, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics uses cookies, which are text files placed on your computer. Google will transfer the information generated by the cookies about your use of this website (including the Internet Protocol address-IP) to servers in the United States where it will be stored.
Google will use this information to evaluate your use of the website, prepare reports for website operators on its activity and provide other services related to website activity and internet usage. Google may also transfer this information to a third party if required to do so by law, or if a third party processes the information on behalf of Google.
Google will not associate your IP address with any other data it keeps. You can refuse the use of cookies by choosing the appropriate settings on your browser, but please take into account that you will not be able to take advantage of the full functionality of the site. By using this website, you agree that Google will process your data in the manner described and for the purposes detailed above.

Endorsement

I hereby give permission for my user data to be used and stored in cookies.
I allow these files to remain on my device after I finish using the browser and to use them on my next visit through your site.
I also reserve the right to withdraw this permission at any time by not activating cookies from the browser settings menu.
I also grant “Al-Jazera Markets” website permission to analyze and use my protocol data to develop and improve the performance of their online shopping store.

Last Update: Nov 6, 2022